Frequently Asked Questions

Because sometimes in life, questions arise.

Ahmazing Photo Booths is a full-service, user-friendly photo booth experience. Having one of our photo booths at your next event will be sure to capture the most unique and priceless photos of you and your guests while sending them home with the best party favor ever!

 

Our photo booths are a great addition to any event; weddings, birthday parties, private events, corporate functions, school events, fundraisers, and more will benefit from a fun activity while all guests get to keep a souvenir. And let’s not forget all the social media engagement it brings!

 

We here at Ahmazing Photo Booths have probably heard it all and seen it all! We have compiled a list of frequently asked general questions to help answer some questions you may have.

 

Have a question that is not listed? Contact us!

WHAT KIND OF EVENTS DO YOU DO?

Any and all! With over 15 years of experience in the events business, we have worked on every type of event imaginable. From corporate holiday parties to employee appreciation, team building, summer picnics, school fun fairs, and private events like weddings, baby showers, or Bar/Bat Mitzvahs, we’ll work with you to make sure your event is a success.

WHAT AREAS DO YOU SERVICE?

We service metro Atlanta, GA as well as the surrounding areas. We also have a hub in Valdosta, GA that services the surrounding areas in southern Georgia. Outside of those areas? No problem! Most of our booths are portable and able to be flown around the country. Let us know your area and we will let you know what we offer!

DO YOU OFFER CUSTOMER PICKUPS FOR EQUIPMENT RENTALS?

While we do our best to accommodate all of our clients, we want to ensure the success of every event. Therefore, all of our equipment must be handled and delivered with care to your event by our own Ahmazing Photo Booths event staff and vehicles.

WHAT IS YOUR PRICING?

The average cost for most of our clients is around $600. Most of the time we build a package to suit each of our clients, and no two packages are the same, just as no two events are the same. That’s why it’s always worth contacting us to find out the best option for you and your event.

WILL THERE BE SOMEONE THERE FOR THE WHOLE EVENT?

Yes, absolutely. We want to make sure that you and your guests have an AHMAZING photo booth experience. We’ll be there the whole time to ensure things run smoothly the entire event.

 

We can also supply semi-permanent installations with our digital photo booths, for which there wouldn’t be an attendant present. Contact us for more details about our semi-permanent install options.

IS SET UP & BREAK DOWN INCLUDED IN THE PRICE?

We include setup and the breakdown in our pricing. When you book our photo booths, you will get all of your rental time for photo booth fun. If you want us to set up more than 2 hours before your event, we do charge an early setup fee of $50.

WHAT ARE YOUR SPACE AND POWER REQUIREMENTS?

We always prefer an accessible space to ensure that all of your guests can use our photo booths. Having a photo booth tucked away in the corridor or up a flight of stairs isn’t recommended at all.

 

Access to set up space must be wheelchair accessible since our equipment is transported on wheeled carts. If stairs are required, a small fee will apply.

 

For the best photo booth experience, we suggest a space of at least 10’ x 10’ x 10’. The more space, the merrier. We will also need access to one dedicated electrical 110-volt, 10 amps, three-prong outlet wall outlet. We prefer to have an outlet that is specifically dedicated to the booth as we don’t want to short circuit out the DJ’s equipment or the lights. We do have extension cords available, which gives us a bit more flexibility.

 

If you’re booking The Roamer, this doesn’t require a power source and requires minimal space.

 

Our Selfie Social Booth can also run on a small battery which is perfect for outdoor weddings or events.

DO YOU HAVE ANY SUGGESTIONS ON CHOOSING AN AREA FOR THE PHOTO BOOTH?

We recommend that you try and position the photo booth as close to the action as possible. If the photo booth is in a different room, often the “out of sight, out of mind” principle takes place. Although it may not always be possible to have it close to the action, we will help ensure that your guests know where the booth is and encourage them to get their pictures taken in the photo booth. Asking the DJ or emcee to announce the photo booth is also recommended. Most importantly, the photo booth needs to be within 25ft. of a standard electrical outlet.

CAN THE BOOTH BE PLACED OUTSIDE?

Yes, it can, but it must be protected from any inclement weather and harsh sunlight as it can affect the quality of the photos. As long as the weather is suitable, we can set up outdoors. All of our packages come with our premium lighting kit to ensure great-quality photos. However, there are a few requirements:

 

1) There must be zero chance of rain or strong winds, and the temperature must be between 50F-85F for the equipment to properly function;

2) We need to be under a tent, or similar covered/shaded structure, including sidewalls to protect the booth from the wind and the sun;

3) We need a power source (a dedicated electrical 110-volt, 10 amps, three-prong outlet) 15ft or closer nearby;

4) Our photo booth needs to sit on a flat, hard surface.

DO YOU REQUIRE A DAMAGE DEPOSIT?

No, we do not require a damage deposit unless the photo booth is set up outdoors and not covered by an enclosure or tent of some sort. Then we would require a $200 damage deposit in addition to your rental charge. However, at all events, you will be liable for any damage to the booth that may occur by your guests.

DOES YOUR PHOTO BOOTH HAVE SOCIAL SHARING AVAILABLE?

Absolutely! All our booths were built for this exact purpose – they are social sharing machines. There are loads of ways you can share your photos and videos including our instant texting and AirDrop options.

DO YOU OFFER BOOMERANGS?

Yes indeed! We also offer GIFs, slo-mo, and video. If you just want a boomerang or GIF booth, please contact us for pricing.

DO YOU PROVIDE DIGITAL COPIES OF THE PHOTOS?

We run live galleries alongside all of our events which are updated in real-time. This means that you and your guests can access all the photos and videos instantly as long as there is internet or cell service available. They can also be downloaded straight from the gallery too.

CAN WE SEE OURSELVES AS WE TAKE PHOTOS?

Yes, all of our open-air booths have screens inside the booth where your guests can see themselves and get into position to make sure your photos turn out just right. If you’re interested in your guests seeing the photos outside of the booth, we also offer a few options for external monitoring.

WHAT ARE THE BACKDROP OPTIONS?

We have a pretty big range of backdrops we can order for your event, which you can view here. We are constantly adding to our collection so please contact us to find out all the options for your event.

 

If there’s something specific you are after, we can design custom printed backdrops or build an installation set up for your photo booth experience. Email us for more information! Please keep in mind custom items require a sufficient lead time.

I SEE THAT A BACKDROP IS INCLUDED IN SOME OF YOUR PACKAGES BUT YOU ALSO OFFER CUSTOM BACKDROPS, WHAT’S THE DIFFERENCE?

A custom backdrop is one we design and have printed specifically for you. While very common for corporate branding, a custom backdrop is a way to turn up the experience, in a personalized way.

DO YOU RENT OUT JUST YOUR BACKDROPS?

Yes! All of our backdrops are available for styled shoots, DIY photo booths at events, and styling for wedding ceremonies. Vendors may also rent backdrops for open houses and bridal shows for decorating their booth space. We can create a custom backdrop for you based on the theme of your event, or you can choose one of our existing backdrops. Backdrop stand rentals are available as well! Email us for more info.

DO YOU PROVIDE PROPS?

We prefer to have our booths be propless as it gives a cleaner look. If you would like props for your event, we encourage you to provide them or contact us to discuss options for the inclusion of props.

 

Read our post on this subject.

CAN YOU CREATE AND CUSTOMIZE PROPS?

Yes, we can! If you want something personalized for your wedding, corporate logos for a gala or fundraiser, or props to match a themed event, we can create pretty much anything. Contact us with your ideas and we’ll create them for you.

WHAT CAN BE CUSTOMIZED OR BRANDED?

Everything but the kitchen sink (we’d bring that and customize it too, but that’d just be weird). Your event will be guaranteed to be as unique as you are. Want the photo booth to have your custom initials or name printed on it? We can do that. Want a backdrop with your beautiful mug or logo so that every one of your guests knows who’s king or queen? Consider it done. We can customize everything from the prints and backdrop, down to the booth and web gallery itself, making your event truly one-of-a-kind. Even if you want something “standard”, we will make it an event worth remembering.

CAN YOU CUSTOMIZE OUR PHOTO PRINTS?

Yes, we can! We have a beautiful library of customizable templates to match your event theme. We can incorporate logos or custom images to fit any style. You can provide your design request 30 days before your event. If you need something completely original, let us know, and we’ll make it happen for a fee.

WHAT DOES UNLIMITED MEAN?

Unlimited sessions mean your guests have unlimited access to the photo booth throughout your rental period. Unlimited prints mean each guest included in a photo session will have a copy printed for them. Unlimited uploads to email, text, and social media mean your guests may upload their sessions to those platforms instantly as long as the photo booth has a reliable and strong Wi-Fi connection.

HOW MANY PEOPLE CAN YOU FIT IN THE BOOTH?

The beauty of an open-air photo booth is that you can fit a large number of people in the photos, we’re talking 10+ people! If you don’t mind getting close to your fellow party people, you can fit in even more. This even means we are handicapped and wheelchair accessible!

 

We recommend a cropped setup and not so many people for our AHMAZE!™: Glam Booth, to focus on the details and make each shot magazine worthy.

WHAT HAPPENS IF A GUEST TAKES AN INAPPROPRIATE PICTURE?

Your guests are free to do whatever they wish while using the booth. They will receive their picture once it’s printed or taken. We ask guests to not bring drinks into the booth space to not spill anything on our backdrops, equipment, or props. If there is an image(s) you would like to be removed from the web gallery, please do not hesitate to reach out to us ASAP.

I HAVE A SMALL BUDGET FOR A PHOTO BOOTH. WHAT ARE THE BEST OPTIONS?

If your event is less than 30 people then consider having the Roamer Booth, which specifically caters for smaller events and budgets. There are a few options for every type of client and budget:

 

 

      • Finding a sponsor: If you’re a corporate client, look at finding a partner company (or companies) that would be interested in purchasing a space for their logo on the prints. The prints will end up on refrigerators and on office desks, which is great advertising that guests will see every single day!

 

      • Make it a wedding gift: If you’re a wedding client, ask your wedding party to split the cost of the photo booth as their wedding gift to you! According to The Knot, the average wedding party has eight bridesmaids and groomsmen. Splitting your photo booth rental 16 ways is super easy and a pretty reasonable gift!

 

Feel free to get in touch with us to discuss your requirements.

IS THERE A TRAVEL FEE?

We offer free travel within a specified area. Traveling anywhere else outside of the allotted mileage for the specified booth is charged an additional rate. Additional fees may apply if an overnight hotel stay is required for our attendant due to your timeline or if the location is in a difficult geographical area.

IS AHMAZING PHOTO BOOTHS A LGBTQ+ FRIENDLY BUSINESS?

YES! Ahmazing Photo Booths is completely inclusive.

WHAT PRECAUTIONS ARE YOU TAKING TO PREVENT THE SPREAD OF COVID-19?

Whilst social distancing measures are in place, we are strictly following government guidelines, and are constantly reviewing best practices. Your health and the health of our attendants are a top priority.

 

As Covid-19 continues to pose a risk to public health, we will be implementing the following measures for the foreseeable future:

 

      • Our attendants will be masked, hand sanitizer will be available, and its use encouraged.

 

      • Only our attendants will be touching our booths and will be there to help your guests take and share photos.

 

      • Our booths will be thoroughly sanitized before and after arrival and after the event.

 

      • We are encouraging guests to opt for pose tips or digital props over physical props. And if handheld props are required, we are putting them through 14-day cycles after cleaning to ensure no transmittable virus remains.

 

      • Both the booth and screens will be cleaned periodically throughout the event.

 

      • Our attendants will adhere to social distancing rules.

 

Read our post on this subject.

WHAT IS YOUR COVID POLICY FOR DATE CHANGES?

We will do everything we can to accommodate a date change under any circumstance. Date changes made by personal preference need to be made 60+ days before your new planned date. For more than one date change, fees will be equal to the then-current rental rate at the time of the requested date change. For any date changes related to government restrictions, we will accommodate as many changes as needed to secure your new date, pending availability. If the date is not available or you need to cancel your order entirely, any money paid as a retainer cannot be returned.

 

You can learn more about our procedure here.

WHAT ARE YOUR RAIN AND CANCELLATION POLICIES?

Believe it or not, our photo booths get booked more than a year in advance (especially for events such as weddings) and we understand the weather can’t be controlled. Ahmazing Photo Booths offers an excellent rain and cancellation policy. Upon confirmation of your event, we provide our clients with a rain cutoff date. As long as we are contacted before that date (typically 72 hours before the event), your retainer will be completely protected for another date and transferable for up to three (3) months in the future, if available. If you cancel less than 72 hours before your event, all payments made are non-refundable and non-transferable.

CAN I CHANGE THE START TIME?

Maybe. We are very flexible concerning scheduling, however, if there are reservations before or after your event already locked in, then it can be difficult to accommodate. The best way is to advise as soon as possible so we can best assist.

CAN WE EXTEND OUR BOOTH TIME DURING THE EVENT?

You booked your booth package, but you and your guests are having so much fun that you want to extend the booth for additional time. Guests may not know you only booked for a certain period, and they may be eating, drinking, or having other fun until they realize (when announced by your DJ) that there are only 15 minutes left before the photo booth ends and they all rush and wait in line. Don’t worry it happens more than you think! We are more than happy to accommodate this. We have listed additional hourly charges on all of our packages and offerings. Additional time is billed in hourly increments (0-59 minutes = 1 hour, etc.) We will never leave without saying goodbye!

 

If you are adding extra hours during your initial booking, we will add the details to your event contract. If you decide to purchase extra time after your initial contract, we will add the fee to your final payment. If you decide to rent the photo booth for more time while the event is taking place, your attendant will note the additional time and we will bill your payment on file.*

 

*To protect you and the attendant, we request that you please do not give cash or payment to the photo booth attendant. We prefer our attendants not to handle payments and only focus on providing the best possible service to you and your guests at the event.

 

Adding idle time to your package gives you the flexibility of having more time without having to pay for actual usage time.

WHAT IS IDLE TIME?

For most events, you’d like the booth to be set up before your guests arrive at the start of your event, but you don’t want the booth hours you’re paying for to be used up while you wait for guests to arrive. Idle time is the perfect answer to this problem.

 

Let’s say your photo booth booking kicks off at 2 PM and your wedding reception starts at noon, you don’t want our attendant beginning the set up at noon or 1 PM, rushing through and interrupting your other arrangements and proceedings.

 

      • Idle time (also called Idle Hours) is a period where the photo booth is set up, but not actively in operation. The time is offered at a price lower than an active rental hour. You can get the most value out of your photo booth rental, by scheduling your active hours for the time when your guests can take full advantage of enjoying the booth.
      • You can add an idle hour at the beginning of your event and in the middle during dinner and get the benefits of a 6-hour rental with the price of a 4-hour rental.
      • Idle hours are offered so you can squeeze every drop of value from your photo booth rental, so don’t hesitate to ask about adding them to your package!

 

As mentioned in the above setup question, we generally arrive an hour or two before the start of your booking. So, if you requested a 2-hour idle time and your photo booth booking starts at 2 PM and your idle time is marked on your calendar from noon to 2 PM, we would arrive around 11 AM to begin our setup and be completed by noon. Then we would remain idle until 2 PM when your actual photo booth booking begins.

HOW MUCH IS IDLE TIME?

We charge a small $35/per hour fee for idle time.

HOW DO I ADD IDLE HOURS TO MY PACKAGE?

It’s best to email us to let us know so we can book it correctly.

HOW DO I CHECK AVAILABILITY?

Contact us to see if a booth is available on your event date. We have multiple booths that are available to rent, but they are regularly booked months in advance, so make sure you contact us as soon as you can.

HOW DO I SECURE MY DATE?

If you’re ready to move forward with an insanely awesome photo experience, the first step is to fill out our quote form to check for availability. We’ll check the calendar and get back to you at lightning speed. Once the date and time are confirmed open, you’ll be able to put down your retainer and sign the contract to fully secure the date. Just a fair warning, we book dates out as far as two (2) years in advance, so the sooner you reach out to us, the better!

ARE YOU INSURED AND REGISTERED?

Yes, we are! Our company can provide you with a copy of our liability insurance and business license.

DO YOU OFFER ANY DISCOUNTS?

We do offer special discounts for non-profits, charities, and schools. Please let us know. We love to support worthy causes.

IS THERE A DISCOUNT ON THE PHOTO BOOTH IF WE HIRE ADDITIONAL SERVICES WITH YOU FOR OUR EVENT?

Yes! Contact us and we’ll be more than happy to discuss pricing options and packages for our photo booth and any additional services, together or separately.

WHEN DO I HAVE TO PAY THE FULL AMOUNT OF MY RENTAL?

Our rentals are usually split up into three payments, 50% – 25% – 25%. We collect a 50% retainer from your inquiry to retain your booth, date, and time. You can pay the remaining 50% of your own choosing as long as the final payment is made thirty (30) days before your event. We can also set up a specified payment plan for you. If you happen to book less than thirty (30) days before your event date, then the full amount is due at the initial booking.

 

If you’re booking closer to your event (less than 30 days) or you need special arrangements, we’ll work with you to coordinate a payment schedule. Contact us for more information!

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

All final payments and/or outstanding fees are due 30 days before each event. If the booking is less than 30 days away, all payments are due immediately upon booking and are non-refundable. We accept cash, company check, debit cards, credit cards, bank wires, and ACH transfers as forms of payment. Checks are only accepted as a form of payment from corporate accounts and only if they are cleared before the event start date. There is a 7-day minimum clearing period that is mandatory before your event is fully secured.

I KNOW ALL I NEED TO KNOW AND I’M READY TO BOOK, HOW DO I DO THIS?

You can either email us directly so we can put together a package for you or contact us through our quote form and we can get the ball rolling!

 

We require a 50% non-refundable retainer to secure your date and a returned signed contract. If you’d like to chat about your event and work out something more personalized, then please send us an email.

WHAT HAPPENS NEXT, AFTER WE SIGN, PAID, AND BOOK?

We’ll send you a questionnaire so we can gather detailed information about your event. Thirty (30) days before your event, we will begin preparing your custom templates. We will also connect with your coordinator and venue to finish any other details.

WHAT HAPPENS ON THE DAY OF THE EVENT?

We’ll arrive to set up on the day of your event and meet with your coordinator. We will make sure the setup location is open with a clear path and meets our space and power requirements. Once everything is ready and tested, we begin the fun and start taking some fantastic photos!

WHAT HAPPENS IF YOUR EQUIPMENT MALFUNCTIONS?

That’s our biggest fear, so we do everything we can NOT have that happen, and (knocks on wood), it hasn’t yet. But if it does, no worries, we have backup gear. We would never leave your event stranded! All our equipment has regular maintenance and is tested for quality before every event.

DO I GET HIGH-RESOLUTION IMAGES AFTER THE EVENT?

We will send you a web link to our online gallery to view and download every photo taken in the photo booth at your event.

WHERE CAN I FIND MY PHOTOS?

Within 24 hours after your event, we post the photos to our website in the event photo gallery. The gallery is public on our site, so your guests can download and share the pictures. We can also lock your gallery with a unique password if you choose. Let us know before your event.

HOW LONG IS MY GALLERY AVAILABLE ONLINE?

We host your photo gallery free for a specified time according to your package and booth selection. We also backup all event images on a local hard drive for a specified amount of time. For an extra transfer fee, we can compile and compress your gallery and send you a private link to download them.

Can’t find what you are looking for or still have questions?

Contact us!

 

Got all the information you need and are ready to inquire?

Let’s Go!